News

Lack of access to APAs forcing UC landlords to serve notice

Caridon Landlord Solutions, which provides specialist advice on Universal Credit and Housing Benefit to private landlords, letting agencies and housing associations, says that landlords with tenants in receipt of Universal Credit are struggling to set up Alternative Payment Arrangements because the online Universal Credit landlord portal is closed to new claimants. It is thought this is because the Department for Work and Pension (DWP) is overwhelmed by the number of new claims, but landlords say it is forcing them to consider serving notice on their tenants.