Housing benefit claim stopped when the claimant’s ESA was suspended, resulting in the claimant incurring arrears amounting to nearly £4,000. CLS assisted the landlord and worked with the tenant to recover a backdated Housing Benefit payment of £3,873.74 on behalf of the landlord, with the tenant additionally receiving a £4,000.00 ESA payment.
Claimants housing benefit was suspended due to a change in their circumstances, resulting in the tenant incurring a substantial amount of arrears. CLS were able to secure a backdated housing payment worth £6,989.29 owing to the landlord.
The tenant was awarded full rate LHA that was later withdrawn creating an over-payment of £5,275.32 and rent arrears of £4,291.80 recoverable from the landlord.
CLS had the decision overthrown whilst recovering a back dated payment.
On behalf of the landlord, CLS assisted the claimant in completing a UC claim, after they were wrongly advised that they could not receive ESA and claim UC.
CLS contacted DWP and provided them with the required information and documentation, which resulted in the UC credit claim being re-activated.
Claimant was paid the housing cost element, which resulted in arrears. We lodged a complaint and applied for payments to be made to the landlord and for a deduction from the claimant’s personal allowance to clear the arrears.